Friday, April 16, 2010

Stroke and Need of Interest

We often hear from the employee who tenth years work on the company if less of attention from their boss. This condition make them work as what he can do, they think that diligent and lazy are the same, they tend work no maximal.

How give an extra attention to them?

One of the management program “Putting People First” is “Strokes.” The kind of interest that you can get or you can give to others. Stroke is something the most important on your live where people become cool among others. Stroke is not just heart attack disease that is usually have by sick people. 
 
If interest can cause negative effect. This can cause less of confidence, abnormal behaviour, or don’t care, mental disease even die.
  • Stroke can divide into several categories:
  • Positive strokes
  • Negative strokes
  • Zero Strokes
Let’s describe of each of those categories:

Positive strokes are a good attention, because of that reason you feel happy and useful. Positive strokes can give by praise, recommendation, thanks statement, proud and feel amazed, this can make a real motivation or support.

Negative strokes are bad attention, because this make you sad, make you feel like a looser. Critics, fed up, disappointed, deep sad, not confidence, and no thanks to God, can make you really feel under pressure.

The worst compare with the two above is zero strokes, there are no attention and zero stroke. This can happen that you are neglectful. You get attention lessen than you hope. There is an expression, “Love me of hate me, but don’t ignore me.”

A number of survey shows that the highest number of dispute, fast for surrender of staff, and bad work atmosphere because of employees don’t get enough of attention.

From the service side, giving of positive strokes can look as god personal service form, while by giving of negative strokes or zero strokes look as the form of bad personal service.

Stroke can be a strongest media to develop confidence. All the strokes either positive or negative strokes, can on the physics or mental form. The example of positive stroke and negative strokes can seen on the table below:

Strokes
Physic
Mental
Positive
Slap on the shoulder, shake hands
Praise, thanks you, promotion
Negative
Push, hitting, a slap
Critics, look down at, humiliate

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